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Beyond Key
Beyond Key - Tableau Consulting
Beyond Key - Tableau Services
Beyond Key - Consulting
Beyond Key - Services

Global Capability Center (GCC) as a Service

Build, scale, and transfer your India Global Capability Center, fast, compliant, and in your control. Designed, operated, and scaled in India by Beyond Key, your digital transformation partner for global capability centers and Offshore development center models.

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Beyond Key - GCC Services

What Is a GCC? And Do You Need It?

A Global Capability Center, also called a Global In-House Center (GIC), Captive Center, or Global Technology Center, is your own offshore hub for product engineering, data and AI, platforms, CX, and back-office. With GCC as a Service, you combine the control of a captive model with the speed of a partner. You keep firm control over IP, quality, and culture, while preserving the speed and cost advantages of an Offshore development center. If you are asking what is a gcc, what is a global capability centre, or what are global capability centres, this page outlines a practical global capability center operating model you can run and scale.

Beyond hourly cost, we help you avoid hidden risks, such as attrition, compliance penalties, and cultural misalignment, that sink many gcc outsourcing attempts.

Beyond Key - GCC Services
Awards Certifications

Why Beyond Key

20+ years, 375+ skilled experts, 500+ clients

  • Microsoft-first partner across Azure, Power Platform, Dynamics 365, SharePoint, and Teams
  • Data and AI depth spanning Snowflake, Databricks, Azure Synapse, LLM development, AI chatbots, Microsoft Copilots, and SmartSearchAI 365
  • Security and quality built in with Microsoft Cybersecurity Services, VAPT, and QA and Testing
  • Proven scale journeys where ODCs grow from a 2-person nucleus to 30+ specialized roles
  • Broad operating scope across analytics, CRM, data operations, finance, and global business support
  • Strong legal compliance management covering international laws, FEMA, GST, taxation, labor laws, corporate filings, and HR best practices

Trust Anchors

  • Recognized as a Great Place to Work
  • ISO 27001 certified
  • SOC-grade practices aligned to enterprise standards

Engagement Models for GCC as a Service

Managed ODC

Managed ODC

A long-term dedicated team under Beyond Key governance

BOT

BOT (Build, Operate, Transfer)

we establish and stabilize, then you assume ownership on your terms

Switchable

Switchable Path

Start Managed ODC and move to BOT as the business case matures

A Low-Risk Start, By Design

  • Target Start: 2 to 3 hires on shared, secure infrastructure
  • Process Validate: ways of working, KPIs and SLAs, and measurable outcomes within 30 to 45 days
  • Customer Service Scale and transfer: expand to 10 to 30+ roles and transition to your entity when ready, without service disruption
Beyond Key’s Operational Overview

Where We Build, India Advantage

Beyond Key - INDORE

INDORE:

High retention, strong leadership pipelines, and cost-efficient scale with lower competitive intensity

Beyond Key - Pune

PUNE:

Mature talent, enterprise infrastructure, and a balanced cost and capability profile

Beyond Key - Hyderabad

HYDERABAD:

Deep engineering and data pool with national hiring reach, best for specialized stacks

Many GCC companies underestimate attrition costs. Indore and Pune provide long term stability with the right talent and culture fit.

How We Run It

A clear global capability center operating model across:

  • Strategic: value and investment reviews tied to business outcomes
  • Operational: KPIs and SLAs, risk, and compliance management
  • Tactical: quarterly planning, release management, & capacity planning
  • Execution: agile squads, DevOps, QA, and continuous improvement

Tooling For GCC as a Service

  • Azure DevOps or Jira for traceability and governance
  • Confluence for knowledge capture and transfer readiness
  • Microsoft 365 and Teams for secure collaboration
  • Power BI for KPI and value tracking

This is your global capability center operating model, pragmatic, auditable, and ready to scale. It is also how we support gcc companies as a digital transformation partner from inception through transfer. We have helped organizations grow from 2 hires to 40+ roles in India, and we maintain strong long term retention on founding teams.

Request A 30 Minute GCC Readiness Discussion

Discuss GCC as a Service options, evaluate gcc outsourcing versus a Captive Center, and shape a plan that fits your gcc business and risk profile.

Frequently Asked Questions

  • How quickly can we stand up a working nucleus for your global capability center?

    Typical path: roles agreed in Week 1, first 2 to 3 offers by Weeks 2 to 4, initial delivery within 30 to 45 days, scale to 8 to 12 by 90 days. Timelines vary by skills and seniority.

  • Who owns the IP, code, and processes we create?

    You do. We implement assignment clauses, secure repositories, least-privilege access, and auditable change control from day one.

  • Can we switch from Managed ODC to a Captive without disruption?

    Yes. We design for transfer readiness with contracts, tooling, SOPs, and a shared knowledge base, so BOT becomes a scheduled event, not a reset.

  • What will governance look like week to week?

    Daily stand-ups and dashboards, weekly delivery and risk reviews, monthly KPI and capacity reviews, and quarterly value reviews with sponsors.

  • How do you handle security and compliance on day one?

    Secure SDLC, background checks, device hardening, identity and access controls, encrypted repositories, VAPT cycles, and policy training. We align to ISO controls and SOC-grade practices, and we can map to your enterprise standards. We are ISO 27001 certified and recognized as a Great Place to Work.

  • How do we pick the right city for a Global In-House Center (GIC)?

    We use a scorecard across talent depth, time to hire, cost, retention, competition, and facility readiness. Today, Indore, Pune, and Hyderabad cover most needs. We add satellite hiring if your stack requires it.

  • Beyond engineering, what functions can the center support?

    Analytics CoE, CRM operations, data operations, finance, and back-office for global business support, integrated with your Microsoft platforms and modern data stack.

  • What does success look like at 6 to 12 months?

    Stable throughput and quality, predictable hiring, rising retention, documented succession, and a demonstrable reduction in cost to serve. Many clients expand or execute transfer at this point.

Contact Us

Use the contact form below for any questions or requests related to our services.

   

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