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Healthcare Provider Boosts Patient Care and Efficiency with Beyond Key's Dynamics 365 CRM Solution
About the Client:
Our client is a leading healthcare provider, managing over 50 clinics nationwide. They specialize in delivering high-quality patient care while adhering to strict healthcare regulations such as HIPAA. Their goal was to enhance healthcare delivery, streamline operations, and ensure compliance through better data management and patient engagement across multiple locations.
Challenges:
Fragmented Patient Data: Patient information was scattered across various systems.
Operational Inefficiencies: Manual processes slowed down care delivery and resource management.
Poor Patient Engagement: Delayed communication and follow-ups led to reduced patient satisfaction.
Compliance Issues: The client needed a HIPAA-compliant system to secure patient data.
Lack of Real-Time Insights: Absence of data analysis tools hindered decision-making capabilities.
Solution (Teaser):
Beyond Key implemented their ready-to-use Healthcare CRM Accelerator, built on Microsoft Dynamics 365. This solution unified patient data, automated care processes, and enhanced compliance with HIPAA.
To discover the full range of benefits and the impact on patient care and operational efficiency, download the complete case study.
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