Salesforce testing 2023 trends and best practices

Introduction

Hey QA admirer! In our previous blog post on Salesforce testing, we covered some important things you need to know. But for those of you who missed it, here’s a quick recap:

Salesforce is a cloud-based customer relationship management (CRM) platform that offers all sorts of solutions for sales, customer service, marketing, commerce, and analytics. It’s like a Swiss Army knife for managing your business! Plus, with its proprietary platform, the Salesforce AppExchange, you can customize it to your heart’s content. It’s pretty cool stuff. 

Salesforce Testing Trends for 2023

But let’s get to the juicy stuff – the trends! For FY23, the Managed Service Provider (MSP) Partner Program MVP(v1) is launching, and it’s a big deal. If you’re already a consulting partner, you can get in on the action without any program fee. It’s a chance to bring more value to customers and grow the program together. How cool is that? 0

As Salesforce puts a bigger focus on customer value and relationship mapping, we can expect some exciting trends to emerge. According to the data, Salesforce is valued at a whopping $26.49 billion in 2022, and it’s only expected to grow by 14.4% by 2029. The market share is growing rapidly because companies are realizing the importance of customer interactions and retention, and Salesforce is the perfect tool for managing all that. 

So, what can we expect from Salesforce testing trends in 2023? Here are some of the exciting things to look out for: 

• Automation will be a big focus, making testing more efficient and streamlined. Who doesn’t love automation? 
• Security testing will also be a top priority because let’s face it – nobody wants to deal with a data breach. We’re talking penetration testing, vulnerability scanning, and all that fun stuff. 
• Integration testing will be more robust than ever before, ensuring that all components of a Salesforce application are working together seamlessly. It’s like a perfect game of Tetris. 
• AI and machine learning will play a bigger role in testing, making everything smarter and more efficient. Who needs humans anyway? 
• Agile and DevOps methodologies will be embraced, allowing for more collaboration between teams and faster testing cycles. It’s like a big happy family. 

So there you have it! The exciting trends you need to know about Salesforce testing in 2023. Get ready to test like a pro! 

Salesforce is enabling digital transformation at a fast pace for several industries including healthcare, finance, manufacturing, government, non-profit, media, energy & utilities, etc. 

Salesforce’s Dominance in the CRM Market 

Let’s move on. So, are you tired of boring old statistics? Well, you’re in luck! We’ve got a colorful pie chart that’ll make you feel like you’re back in kindergarten! From this picture, we can easily identify the areas where we need to focus on quality engagements. Professional services take the cake with the biggest slice of the pie, but don’t fret! If your industry isn’t represented, there’s still hope for you. 

Salesforce has been dominating the CRM market for 9 years in a row! That’s longer than some of my relationships. With a market share of 23.9%, it’s safe to say that Salesforce is the Beyoncé of CRMs. But who are the other players in the game? Microsoft, Adobe, Oracle, and SAP. Good luck trying to take down Queen Bey.

Importance of Testing for Salesforce

Let’s take a quick peek at the top 8 Salesforce customers. These big shots are leading the way when it comes to utilizing Salesforce to its full potential. We’ve got Bharat Petroleum Corporation Limited (BPCL), Olx India, Godrej Group, Razorpay, Safexpress, Titan Company, ClearTax, and redBus. It’s like a guest list for the hottest party in town.  

When Salesforce is developed and tested correctly, it delivers major value and increases ROI for businesses. Testing is essential to prevent deployment delays, increase efficiency, and introduce instant returns. Salesforce’s customization options require thorough testing to ensure that everything is working smoothly. Testing is only going to go up in 2023 and the upcoming years, so let’s buckle up!

Best Practices for Salesforce Testing

Now that we know the importance of testing, let’s go over some best practices. We’ve got technical best practices and project management best practices. Basically, we’ve got all the practices! Perform test cases as real user profiles, confirm test data, execute all applicable testing, recreate all classic tests, run all automation testing, construct and test user roles, recruit all necessary testers, deploy and test regularly, establish clear testing guidelines, and proofread all tested content. Phew, that was a mouthful!

Wrapping Up

Upcoming trends include more manual and automation testing on Classic and Lightning Web Components. With new technology emerging, it’s crucial to perform quality checks to ensure that everything is running smoothly. With Salesforce’s pressure to deliver business value and an increased ROI, testing is more important than ever before.