Getting More Done: A Clear Look at AI in Dynamics 365 Business Central

ERP systems are the core of how you run your business. But just having an ERP isn’t enough anymore. You need to use Artificial Intelligence (AI) to get the most out of it. Adding AI in Dynamics 365 Business Central helps you make smarter choices, run things easier, and do better than ever before. This is about getting real, measurable results that help your business. 

Why AI Matters: How Business Central AI Changes the Game 

• Financial Management 
• Warehouse Management 
• Supply Chain Management 
• Project Management 
• Customer Relationship Management 
• Human Resources 
• Manufacturing 

Let’s take a closer look at each of these areas and see how AI is changing how you do business: 

Financial Management: Smarter Finances with AI 

AI in Dynamics 365 Business Central lets you automate tasks and make smart choices with better finance management. 

– AI-Powered Cash Flow Forecasting:  

• The Problem: It’s hard to guess how much money you’ll have. 
• The AI Solution: AI looks at your past data to make a good guess about your cash flow. 
• The Benefit: Predict cash flow better. 
• Example: A store can use AI to guess holiday sales and adjust orders. 

– AI-Driven Budgeting and Planning:  

• The Problem: Making a budget can be hard. 
• The AI Solution: AI looks at your past data to make realistic budgets. 
• The Benefit: More accurate budgets. 
• Example: A factory can use AI to plan its production schedule. 

-AI-Enhanced Fraud Detection:  

• The Problem: Fraud can hurt your finances. 
• The AI Solution: AI looks at transactions to find anything suspicious. 
• The Benefit: Lose less money to fraud. 
• Example: A bank can use AI to stop fraudulent credit card transactions. 

– Intelligent Account Reconciliation:  

• The Problem: Matching bank statements takes time. 
• The AI Solution: AI automatically matches transactions. 
• The Benefit: Spend less time reconciling. 
• Example: A charity can use AI to make financial reporting easier. 

Supply Chain Management: Better Supply Chains with AI 

Managing your supply chain is harder than ever. AI in Dynamics 365 Business Central helps you make your supply chain better, cut costs, and keep your customers happy. 

– AI-Driven Demand Forecasting:  

• The Problem: It’s important to guess how much of your product people will want. 
• The AI Solution: AI looks at past sales data to make a good guess about demand. 
• The Benefit: Spend less on inventory. 
• Example: A food company can use AI to guess how much of a product people will want during different seasons and adjust how much they make. 

-AI-Optimized Inventory Management:  

• The Problem: It’s hard to keep the right amount of inventory. 
• The AI Solution: AI looks at forecasts to recommend how much inventory you should have. 
• The Benefit: Spend less on inventory. 
• Example: An electronics store can use AI to avoid having too much of a product that’s going out of style. 

– AI-Powered Logistics Optimization:  

• The Problem: Planning logistics can be hard. 
• The AI Solution: AI looks at costs and delivery times to plan the best routes. 
• The Benefit: Spend less on transportation. 
• Example: A trucking company can use AI to save fuel. 

– Predictive Maintenance:  

• The Problem: Equipment breaking down can mess up your supply chain. 
• The AI Solution: AI looks at data from sensors to guess when it might break down. 
• The Benefit: Less downtime.
• See Real Savings

Customer Relationship Management: Better Customer Relationships with AI 

It’s important to have strong relationships with your customers. AI in Dynamics 365 Business Central helps you make your interactions with customers more personal, keep them happy, and make more money. 

– AI-Driven Lead Scoring:  

• The Problem: It’s hard to know which potential customers are most likely to buy from you. 
• The AI Solution: AI looks at customer data to give each lead a score. 
• The Benefit: Your sales team will be more productive. 
• Example: A software company can use AI to find leads who have downloaded a report. 

– AI-Powered Customer Segmentation:  

• The Problem: It’s important to understand your customers. 
• The AI Solution: AI looks at customer data to divide them into groups. 
• The Benefit: Your marketing will be more effective. 
• Example: An online store can use AI to find customers who are interested in a certain type of product and send them emails about it. 

– AI-Enhanced Customer Service:  

• The Problem: It’s important to give customers quick and helpful service. 
• The AI Solution: AI-powered chatbots can answer customer questions. 
• The Benefit: Keep your customers happier.
• Example: A phone company can use AI to give customers support 24/7.
• Unlock Hidden Insights

Manufacturing: AI in Business Central for Making Things Better 

AI in Dynamics 365 Business Central helps you make your manufacturing better, cut costs, and make better products. 

– AI-Driven Predictive Maintenance:  

• The Problem: Equipment breaking down can stop production. 
• The AI Solution: AI looks at data from sensors to guess when it’s likely to break down. 
• The Benefit: Less downtime. 
• Example: A car factory can use AI to prevent equipment from breaking down on its assembly lines. 

– AI-Optimized Production Scheduling:  

• The Problem: Planning your production schedule is hard. 
• The AI Solution: AI looks at forecasts to make the best production schedule. 
• The Benefit: Spend less on production. 
• Example: An airplane factory can use AI to manage the process of putting together airplane parts. 

– AI-Powered Quality Control:  

• The Problem: It’s important to make sure your products are good quality. 
• The AI Solution: AI looks at images and data to find problems in real-time. 
• The Benefit: Fewer defects. 
• Example: A food company can use AI to find anything that’s contaminating its products. 

Warehouse Management: Easier Warehouse Management with AI 

– Managing your warehouse well is important. AI in Dynamics 365 Business Central helps you make your warehouse operations easier, cut costs, and fill orders accurately. 

-AI-Optimized Warehouse Layout:  

• The Problem: It’s important to design your warehouse so that things can be moved around easily. 
• The AI Solution: AI looks at your past data to design the best warehouse layout. 
• The Benefit: Spend less on labor. 

– AI-Powered Inventory Tracking:  

• The Problem: It’s important to know exactly what inventory you have. 
• The AI Solution: AI-powered robots and drones can automatically scan and track your inventory. 
• The Benefit: Spend less on inventory. 

– AI-Enhanced Order Picking:  

• The Problem: Order picking is a slow process. 
• The AI Solution: AI looks at your data to plan the best routes for picking orders.
• The Benefit: Spend less on labor.
• Start Optimizing Today

Project Management: Better Projects with AI 

– Resource Allocation:  

• The Problem: Making sure the right people are working on the right tasks. 
• The AI Solution: AI can look at skills and what each project needs. 
• The Benefit: Finish projects on time. 

– Risk Management:  

• The Problem: Finding things that could go wrong with a project. 
• The AI Solution: AI can look at project data to guess what problems might happen. 
• The Benefit: Fewer project delays. 

Human Resources: Easier HR with AI 

– Talent Acquisition:  

• The Problem: Finding and hiring the best people. 
• The AI Solution: AI can look at resumes and find the best candidates. 
• The Benefit: Hire people faster. 

– Employee Training:  

• The Problem: Making sure your employees have the skills they need. 
• The AI Solution: AI can create training programs for each employee. 
• The Benefit: Employees will perform better.
• Automate Routine Tasks

Mid-Banner: Ready to transform your business with AI? See how Beyond Key can help you integrate AI in Dynamics 365 Business Central. 

Schedule a Demo 

Dynamics Business Central x AI = Incredible Opportunities 

AI isn’t just a fancy technology; it’s a smart choice for businesses that want to succeed. By using AI in Dynamics 365 Business Central, you can make your business more efficient. As a Microsoft solutions partner, Beyond Key knows how AI can change your business. We help businesses like yours use Dynamics 365 Business Central to reach their goals. If you want to learn how AI can help your business, schedule a meeting with us. We can help you turn your data into a winning strategy.